News

Staffing Shortage Leads to Errors at NC 9-1-1 Center

May 31, 2021

Durham firefighters reported 46 dispatching errors last year, and officials say nine percent of the 9-1-1 calls have been rerouted to another center.

Julian Shen-Berro

The News & Observer (Raleigh, N.C.)

https://www.firehouse.com/tech-comm/cad-dispatch-systems/news/21224872/staffing-shortage-leads-to-errors-at-nc-911-center